iCouch is a web therapy site where you can find a therapist with specific expertise in your particular issue (i.e. anxiety, depression, eating disorder) and speak with him/her using video chat.
For the record, I am a huge fan of speaking to someone in person, especially in our digital age, but when the timing or situation can’t be helped, the advent of web conferencing can most certainly help people in need.
2) Too Small: The place where I can choose my therapist is too small. This text needs to be much larger and more prominent. A recurring theme of this site is font that is too small.
2) Longer is Not Better: This home page is too long – all the information about the site is crammed down one page. Part of the user experience is to give users a framework they know. Users are used to clicking on links to learn more about a site or a product, not scrolling forever down a page. This long page has an opening slide show, a video on how to use the site, a section describing why the site was created, information on an app you can download if you are not ready for therapy, and finally a section detailing press. Create a tool bar in the header and make each section into a separate page.
2) Rank by Relevance: Again, being able to rank searches is important and makes the site feel more tailored to the users needs.
I can see iCouch gaining traction especially with people who travel often and for those who have initially made personal contact with a therapist and can’t make all their in-person meetings.